Reservations Agent
Outer Banks Blue Realty Services seeks a Reservations Agent for the Kitty Hawk office location. The Reservation Agent position is a front-line representative of Outer Banks Blue. This is an entry-level position with many different tasks and responsibilities.
Here is a sampling of the duties/qualities being sought with this position:
-Ability to report to work on time is mandatory
-Reliable transportation to report to work at our Kitty Hawk office location
-Computer mastery including typing skills and various basic software programs (Outlook, Word, Excel)
-At least a high school education
-Positive attitude with background in customer service with a willingness to learn and excel
-Desire to work in a fun and rewarding environment
-Polished phone personality and sales mindset are critical to success
-Direct supervision and accountability on performance
-Maintain and follow up with leads through our lead management software
-Ability to respond to emails from guests and homeowners in an intelligent and thoughtful manner
-Respond to emails with no typographical or grammatical errors
-Reserve vacation rental properties over the phone and extensive follow-up with guests
-Continuous preparation of arrivals info for our guests
-Generate work orders for guests experiencing issues at their rental property.
-Organize and maintain information needed for the company to ensure a smooth rental season
-Ability to interact with coworkers in a positive way
-Dress in business casual professional office attire
-Excellent communication skills
