Job Opportunities

Outer Banks Blue Realty Services is always seeking to hire top talent to help us deliver exceptional Blue Ribbon customer service.

Outer Banks Blue LLC is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment regardless of age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants will receive appropriate consideration without regard to non-merit factors such as race, color, religion, sex, national origin, marital status, sexual orientation except where specifically authorized by law, age, politics or disability which do not relate to successful performance of the duties of this position.

Resumes and cover letters and/or inquiries may be emailed to our Human Resources Team;

[email protected]

AVAILABLE POSITIONS

Guest Experience & Operations Specialist

Outer Banks Blue & Sandbridge Blue

At Outer Banks Blue, delivering an exceptional vacation experience takes a team—and this role sits at the center of it all.

As a Guest Experience & Operations Specialist, you are the primary point of contact for guests, homeowners, and vendors. You’ll manage a high volume of incoming communication, troubleshoot issues in real time, and coordinate across departments to ensure every stay runs smoothly.

This is a fast-paced, problem-solving role for someone who thrives on helping people and keeping things moving.

What You’ll Do

Be the First Point of Contact

Manage all incoming calls, emails, and messages from guests, homeowners, and vendors
Navigate a wide range of needs—from booking inquiries to in-stay concerns to operational questions

Support Guests at Every Stage

Assist guests planning their vacation and guide them through the booking process
Help arriving guests with pre-arrival questions and details
Support in-house guests by addressing concerns and resolving issues in real time

Troubleshoot & Problem Solve

Diagnose guest-reported issues over the phone (appliances, access, amenities, etc.)
Resolve concerns when possible during the first interaction
Create detailed work orders when issues require escalation
Ensure clear and accurate communication is passed to the appropriate department

Coordinate Across Teams

Act as the communication hub between guests and internal departments (maintenance, housekeeping, property services, etc.)
Provide timely updates and ensure follow-through on guest needs

Drive a Positive Experience

Maintain professionalism and empathy in high-pressure situations
Look for opportunities to enhance the guest experience, even when resolving issues

What This Role Requires

Ability to multitask and manage a high volume of calls and requests
Strong problem-solving skills and the ability to think quickly on your feet
Clear and confident communication across different audiences (guests, owners, vendors, team members)
Emotional intelligence and patience when handling guest concerns
Strong attention to detail when documenting issues and creating work orders
Comfort working in a fast-paced, team-oriented environment

What Sets This Role Apart

Central role in daily operations—you are the hub that keeps everything moving
Every day is different, with a mix of guest interaction, problem-solving, and coordination
Opportunity to build skills in operations, customer experience, and communication
Pathways to grow into roles in operations, guest services leadership, or property management

Quality Control Inspector

Job Description:
The Quality Control Inspector is responsible for ensuring vacation rental properties are fully prepared for guest and owner arrivals. This role includes conducting detailed inspections of each property, including but not limited to appliances, electronics, locks, and overall cleanliness, to confirm all aspects meet company standards.

Requirements:

Valid driver’s license
Reliable transportation
Ability to travel between multiple properties throughout the day
Smartphone capable of downloading and using required applications

Preferred Qualifications:

Prior experience in property inspections, hospitality, or maintenance (preferred but not required)
Strong attention to detail
Ability to work independently and manage time effectively

Pay:
Varies based on production

Availability:
Saturdays, May through September
9:00 AM – 5:00 PM

Maintenance Technician

Job Summary
Outer Banks Blue is seeking a Maintenance Technician. This is a front-line representative to our property owners and guests. This is an entry level position with many different tasks and responsibilities. In this role, you will be responsible for performing preventative maintenance, troubleshooting, repairs, and installations in various properties on the Outer Banks. Your expertise will help maintain a safe, efficient, and well-functioning environment that supports our operational excellence. The ideal candidate is energetic, detail-oriented, and possesses a strong foundation in mechanical, electrical, and facilities maintenance practices.

Duties

Conduct routine inspections and preventative maintenance on household equipment, electrical systems, and facility infrastructure to prevent downtime and ensure safety standards are met.
Respond to guest and property owner maintenance requests with a positive and customer service oriented attitude.
Troubleshoot and repair mechanical issues within your abilities.
Perform minor repairs including audio/visual systems, plumbing, and light construction repairs.
Assist other team members with projects when necessary, demonstrating leadership and customer service skills to coordinate with other departmental staff or contractors.

Qualifications

Excellent driving record and ability to be put on company auto insurance policy.
Must be able to lift 75 pounds.
At least a high school education.
Excellent customer service and communication skills.
General knowledge of work safety.
Positive "get it done" attitude and team player.
General knowledge of maintenance procedures such as: light plumbing repairs, electronic device troubleshooting and repair, light construction, air filter replacements,, painting, dry wall repair to name a few.
Must be able to carry an extension ladder, use it properly and climb the ladder to safe heights to execute jobs as needed.
Ability to read use company provided phone with applications regarding assignment and completion of work orders.
Strong communication skills in English to effectively collaborate with team members and report issues clearly.
Have accountablity for job performance and comport yourself in a professional manner.

Join our team if you are looking to join the employer of choice for select staff members. We have built a vibrant and effective team and are looking to add one individual to a highly functioning team. If you have experience in the vacation rental industry, have a passion for problem-solving, and looking for an employer where innovation thrives we look forward to hearing from you.

Pay: $18.00 - $20.00 per hour

Benefits: